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2/10/2010 1:15:11 PM
courtney
Posts 10
EZ JOB logo pops up and overlays other screens.
2/10/2010 1:23:11 PM
admin
Posts 122
The EZJOB logo on the main form bleeds through to the edit and entry forms? Does this happen on all forms or just a select few (if so, could you tell me which ones)? Also, could you tell me what version of windows you are using as well as the age of your computer?

Thanks,
Adam
2/10/2010 1:26:56 PM
courtney
Posts 10
The main screen; no it pops up over anything mostly the drop down menus though? Then if I click on a field in what I am trying to fill in bits of it will show thru the EZ JOB overlay. Does that make sense? I am using Windows XP and my computer is brand new. I downgraded to XP. Thanks for the quick response!
2/10/2010 1:33:30 PM
admin
Posts 122
So let's take the Customers screen as an example. When you first bring up the customers form, you see the EZJOB logo from the main screen bleeding through. Do you see the black background bleeding through as well? Then when you start to click fields on the customers form, like CompanyName, the form will come to the foreground and the logo will disappear?

Does all that sound right?

I would like to get this corrected right away - I just need to figure out how to reproduce it on my end.

Thanks for your patience,
Adam
2/10/2010 1:35:19 PM
courtney
Posts 10
Would like to login on my machine and see if it will do it?
2/10/2010 1:41:01 PM
admin
Posts 122
Oh, no, I don't doubt that it is doing it. What I meant was I need to reproduce it in an environment where I can debug it in the source code so I can make changes and verify that it fixes the problem. Don't worry, I will come up with something and try to get an update out as soon as possible (hopefully tomorrow). I will keep you posted using this thread.

That must be very annoying and I'm sorry you are having to deal with it (hopefully it won't be too much longer!)

Thanks,
Adam
2/10/2010 1:45:02 PM
courtney
Posts 10
ok yes it is very annoying it intonce I am in a form it is when I do a drop down menu to choose a form or a report and it also does it if my outlook pops up a reminder or something....and right now it is covering half of this forum? It is really crazy! Yes it is the entire black background and EZ Job logo. Also any info on being able to save jobs? I have not been able to save a new job all day? Thanks.
2/10/2010 1:47:00 PM
courtney
Posts 10
sorry about the spelling...it does not do it in a form just in the drop down menu!
2/10/2010 1:52:38 PM
admin
Posts 122
Yes, I am aware of the job problem. There we go adding functionality, but then breaking things that used to work in the process....not our finest hour. We do have fix for the job screen coming during tonight's update - so have no fear....you will be saving jobs by the morning.

-Adam
2/10/2010 1:57:53 PM
courtney
Posts 10
Thanks!
2/11/2010 3:16:58 PM
admin
Posts 122
Have you experienced the same issue with the build you are on currently?

Thanks,
Adam
2/11/2010 3:43:59 PM
courtney
Posts 10
hi Adam~

Have not been on EZ Job much today Im in Osha Training I will get back to you on this. Thanks for all your help!
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